Privacy Policy
Last updated: January 26, 2026
1. Introduction
RD-GLOBAL INC LTD ("we", "our", or "us") operates the AssistyAI service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us:
- Account information (name, phone number, Telegram ID)
- Voice data for AI assistant training
- Call recordings and transcriptions
- Contact information you choose to sync
- Payment information (processed securely via Stripe)
3. How We Use Your Information
- Provide and maintain our AI secretary service
- Train your personalized AI assistant
- Process calls and deliver transcriptions
- Process payments and manage subscriptions
- Send service notifications via Telegram
- Improve and optimize our services
4. Data Storage and Security
Your data is stored securely on encrypted servers. Call recordings are retained for 7 days by default, after which they are automatically deleted. We use industry-standard encryption for all data transmission and storage.
5. Third-Party Services
We use the following third-party services:
- ElevenLabs - AI voice synthesis
- OpenAI - Natural language processing
- Stripe - Payment processing
- Telegram - User communication
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can delete your account using the /erase command in our Telegram bot, which will permanently remove all your data including voice profiles and call history.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
RD-GLOBAL INC LTD
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom
Phone: +44 20 4577 0880
Email: privacy@assistyai.app